Need to Make a Return?

We're here to help. Just follow these steps:

1. Look up your order to see if it's eligible.
2. Select the style you'd like to return and why.
3. Print out the return label and drop it off at your nearest Canadian Post location.

Start a return
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PFAS Free Since 2018

We want forever shoes, not forever chemicals. Every KEEN shoe is made without PFAS for the health of people and the planet.

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KEEN Fitters

We’re here to help you find the right fit, Monday to Friday. Chat, email, phones.

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Free Shipping & Returns

Free standard shipping on every $125+ order, plus 30-day returns. We love easy.

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